Problems on iPad

[flyrod]

Anyone else have issues with the forum on an iPad? It works fine until I logon then if I navigate to any new thread, topic or if I reply to a thread there is an error message that says the site needs to reload and when it does I am logged out. Just curious if it is a known issue.

[mwardncsu]

If you haven't already, clear your cache/cookies. I'm guessing you are running iOS8? I've seen that error message before on my phone - basically something is causing the browser process to crash.... not seen the issue in quite some time now however.....

[flyrod]

Cleared cookies and still got the error. Strange.

[mwardncsu]

Did you clear the cookies AND the cache/temp files? I'd also try forcing closed the Safari app... double click on the home button and then swipe away the application - then restart.... Not really sure but just an idea to try and flush out anything that might be hanging around that's an issue

[mwardncsu]

Dumb question - but you are using the Safari browser - and not the ProBoards app - right?

[mwardncsu]

Just did some digging on ProBoards support site.... seems like its a know issue they are looking into.

Hi everyone,

we're tracking the issue and might have found a possible reason. It appears that the page crashes upon running out of memory and it does not appear to be limited just to our forums, but is very likely an issue on the side of iOS and the way it manages memory (or lack thereof) in a web browser.


Could I ask for anyone having issues to reply with some additional information?

On your device, go to:
Settings -> General -> About

From this page, please copy the following information:

Version:
Model:

This will allow us to confirm if the issue is indeed in the low memory of the devices.

As a quick (but temporary) fix, you can also try closing all the apps by double pressing the home button, which will show you a list of all open apps and swiping them all away one by one. You should be able to remove all but one (the "home screen"). After that, you should be able to browse a little longer as more memory will be available, however it is not certain that it will solve the issues.

[flyrod]

Feb 19, 2015 20:44:18 GMT -5 mwardncsu said:

Dumb question - but you are using the Safari browser - and not the ProBoards app - right?

Yes I am using the Safari browser. Here is the info that ProBoards is looking from from my iPad:

Version: 8.1.2 (12B440)

Model: MC916LL/A

Also I always force close apps after I use them, just a habit.  Thanks for digging. Oh and stay warm!!!